Heartbleed Bug: No Worries

Hey All,

As many are aware by now, the “Heartbleed” bug was a major issue on the internet, which allowed a malicious user to request information from a compromised secure server without password or usernames. The people at OpenSSL along with all of the major OpenSource software companies that use OpenSSL for their Secure Sockets have patched their applications and regenerated public certificates.

heartbleed

Over the past week we have been investigating our systems and have found that www.videobox.com is not affected by this issue. Our SSL (secure socket layer) is handled by a specialized piece of equipment that does not run OpenSSL but uses another form of SSL that does not have the Heartbeat functionality enabled. Our tech team is taking the steps needed to guarantee that our SSL certificates are safe by having the upstream providers of the certs issue new ones as a precautionary step. We have performed some tests and attempted to exploit our own systems using the known means for Heartbleed exploitation and were unable to gather any information from our systems.

If you’d like to understand some more about how the Heartbleed exploit works, here is a small comic that explains things pretty well: http://imgs.xkcd.com/comics/heartbleed_explanation.png.

Rest assured that VB users have not been compromised by Heartbleed. You may want to change your VB password anyway, though, as an event like this is a nice reminder that keeping your passwords fresh is a good idea.

Cheers,
Bob and the VB Team

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New Download Labels

Hey VideoBoxers,

I’m sure many of you noticed that we changed the labels on the download links and rearranged the order of them recently, as shown below:

dl-rename-final

Popular technology is changing rapidly, and we felt that the labels and grouping of our links were a bit behind the times. For instance, calling a smaller .MP4 file an “iPhone” file seems a bit restrictive, given that you could play that file on an Android phone, an iPad, a PS4 or a Windows Surface.

We also felt that it made more sense, especially once they were renamed, to have the MP4s and the WMVs grouped together rather than intermingled. While this may disrupt you a bit at first if you’re used to going right for the link you always hit, we’re expecting that this will make everyone’s lives easier in the long run.

So enjoy the new labels, and we hope they make things a bit clearer and a lot more current. Rest assured that we have not removed any file types, we have just renamed them and rearranged them.

Download Porn

Cheers,
Bob and the VB Team

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New Features Added!

Hey Everyone,

We recently released a couple of things I want to point out to you, since I’m hoping both will enhance your VB experience and just generally make your porn-browsing time better.

Delete Entire Folder

First off, to aid your stash management, there is a new button at the top of your stash pages that says “Delete Entire Folder.” (See image above.) This does exactly what it sounds like: whatever stash folder you’re viewing at the time will be emptied and the folder name will be removed. So now, you can quickly delete individual items by clicking the little trash can icon (see image below), or wipe out a whole folder at once. Happy stash cleanup!

trash

Second, did you know we have a VideoBox VOD site? If there’s a scene or DVD you really want to see, and VideoBox doesn’t have it for some reason (usually because the studio wouldn’t license it to us), you can hit the VideoBox VOD site and search through more than 100,000 movies to watch on a pay-per-view basis, rent, or download to own. We’ve had a link to it in the top nav for years (see image below), but you’ve always had to create a new username and password, and re-enter your billing information…

vod

until now.

Much like our Live Girls implementation, if you paid for your VB membership with a credit card you can now just click the VOD tab, hit the link on that page, and you will automatically have an account at VideoBox VOD under your current VB username. Any charges you incur will go through your VideoBox account. As of today, you will also get 15 minutes of pay-per-view time absolutely FREE the first time you visit via the new page! The combination of our current library and this huge database of content is true nirvana for porn collectors.

So, enjoy these new additions, use up that free 15 minutes, and we’ll have more improvements to share with you before too long. Let us know if you see any issues or have any questions about the above.

Cheers,
Bob and the VB Team

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*UPDATE* Bandwidth Switch

*UPDATE #2* – Phase 1 of our bandwidth switchover went off without a hitch. There was actually no downtime on the site associated with this work. Thanks for your patience and your membership, and we’ll keep you posted on developments for Phase 2!

*UPDATE* – The Bandwidth switchover has been rescheduled for Wednesday morning, 2/19. Unfortunately the upstream providers ran into a minor issue w/ their hardware this morning and contacted us last minute to reschedule.

We will be doing some network-related maintenance tomorrow (Tuesday) morning between 8am – 11am PST that may result in brief service disruptions. The site may seem inaccessible or downloads may fail during this time. If a service disruption occurs, we will do our best to ensure it is restored as quickly as possible.

Please bear with us as this is one step (of many planned) towards improving video streaming/downloading experience for everyone. With this change, in particular, we will be reducing the number of hops to get our content delivered for many of you.

Our customers are extremely important to us and we want to make you all happy!

Let us know if you have any questions.

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Video Issues Update

As some of our members have mentioned on this blog and via email, we have recently had issues with some of our video servers. Aging hardware, heavy recent traffic and content scrapers repeatedly blasting the servers requesting videos (including what is likely a purposeful denial-of-service attack) have created a storm of activity for our Ops team to deal with. Sometimes the issues disappear completely and then return suddenly as attacks change, and we always respond as quickly as we can.

hamsterserver

Please accept our apology for any inconvenience this has caused you, and rest assured that these issues are being addressed directly and will continue to be until service is not only restored but improved. We are literally working 24/7 to make things better, but with such a huge library of content any solution takes longer than anyone would prefer.

One important note: a common suggestion we have seen members offer up in scene comments is to change the mcache URL in a download if a particular scene is not downloading. This trick has actually made things worse, and as part of our operational improvements, it will stop working at all in the near future, so please refrain from doing it. If you have trouble with a given file, please let us know via our contact form, or try downloading it again a little later. In the meantime, hopefully one of the other 94,000+ scenes on the site will also be to your liking. :-)

sparks

P.S. If you are frustrated or unhappy with any aspect of the site, send us a message using our contact form and our customer service team will do their very best to make you happy again. We believe it is our job to provide you with a satisfying service in return for your money and loyalty, and contacting us is always more effective and direct than blog or scene comments which we may not see until later.

Best Regards,
Bob and the VB Team

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Update: Old Site & WMVs Back

UPDATE 1/1/14: The old site is back online and can be found at vb2.videobox.com. The WMV format and the “back to the old site” link on the new site are also back. Thank you all for your patience during this time, and Happy New Year! Please continue to use the “contact us” form on the site if you need support.

Cheers,
Bob

************ end of update ************

Hey All,

As some of you have noticed, we have experienced issues with a couple of our video servers this week. We are now taking every possible measure to resolve these issues, including temporarily removing the ability to download the WMV format and redirecting the old site to the new site. This is so we can streamline server traffic and add updated hardware to our server pools more quickly.

Rest assured that this is a temporary solution, and we are not planning to keep the WMV format off the site, or have the old site down, any longer than absolutely necessary. We will continue working around the clock and will restore everything to normal as soon as we are satisfied that we can do so and still give you all the best possible experience.

kittyserver

We apologize for any inconvenience this has caused. We are a bit short-handed with the holidays and busy with this situation, so any comments you post below will not get replied to very soon. If you have further questions, please use the contact form on the site and we will respond as soon as we are able.

Best Regards,
Bob

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Stream VB on Your PS4 or XBOX!

Hey VideoBoxers,

Last week we released a minor change that enables streaming of our videos from the VideoBox player page in the browser on your brand-new PlayStation 4 or XBOX One, as well as your not-as-new XBOX 360. I figured you’d probably want to know that!

Unfortunately, the browser on the PlayStation 3 does not have adequate html5 support (at least, the test model I have doesn’t, and a quick internet search returned a bunch of complaints and laments about the poor or nonexistent html5 support on that console). Last I checked, though, downloading to the PS3 and watching the videos from its hard drive works just fine. But feel free to use VideoBox as your excuse to upgrade to the new console generation — I’m sure Santa will understand! :-)

Happy Belated Thanksgiving, and Enjoy –
Bob and the VB Staff

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Who’s The Girl In The Home Page Video?

Hey VideoBoxers,

We’ve had several people ask for a list of the girls in the looping preview video we show on our home page before you login to the site. The final version was culled from a huge selection of our content which was whittled down over time, and some of the starlets’ appearances are so brief or difficult to identify that there’s no way we could figure out who everyone is. Individual portions of preview videos like this are selected for the hotness of the action, and what we think will show off our wares in the most enticing manner to potential members, rather than strictly by title, studio, or star.

Screen Shot 2013-10-21 at 12.09.56 PM

All that aside, I asked our hard-working team members to come as close as they could to a list of “Who’s That Girl?” and here’s what they could determine for you:

Starting from “15,000 movies” girl giving double handjob:

  • Double handjob – Kristina Rose
  • Oiled Ass- ???
  • Standing dog 3some – don’t know
  • Big booty dick rider – Alexis Texas
  • Girl with finger in mouth – Tori Black (not positive)
  • Blonde with big tits getting fucked – Alanah Rae (not positive)
  • Tit fucked brunette – Rebecca Linares
  • Bukkake broad – London Keyes
  • 2 leopard print lesbos – No clue (Euro girls for sure)
  • Screaming girl getting boned – Kristina Rose
  • Drooling dick – Skin Diamond
  • Big titty fuck with tongue ring – Katie Kox (we think)
  • Pantie chick – Rebecca Linares (we think)
  • RCG anal grinder- No clue
  • Oiled up titty fucker – Kagney Linn Karter
  • Oiled doggie style – Tori Black
  • Kissing girls – One is Kelly Divine (we think)
  • Dick Sucker – Sunny Lane
  • Crying Doggie style girl – Sadie West
  • Facial chick – Diamond Kitty
  • Blonde with finger in mouth – Angelina Armani
  • Blonde facial – Nikki Sexx (not positive)
  • DP – No clue

So, there you have it. We hope this helps you find some new favorite stars! And, you can always have some fun tracking down the ones we didn’t know on VB and letting us all know what’s what in the comments below.

Cheers,
Bob

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Trusted Partners

Hey VideoBoxers,

I hope you all had a great summer and that life is treating you well here at the edge of fall. I just wanted to point out and explain the new link you may have seen on your “My VB” page, which is titled “Trusted Partners.”

Trusted Partners Nav

We had a similar page on VB2, so this isn’t a new idea, but we’re excited about this addition to VB3 because we’ve had some time to develop relationships with other sites that don’t just offer more of the same. So we’re kicking off our Trusted Partners page with a few offerings from the MetArt network: MetArt, SexArt and The Life Erotic. I believe that if you take a look at what they have, you’ll find it’s different from, and complimentary to, what we provide. We also know that the folks at MetArt will treat you right.

That last point cannot be overstated. We pride ourselves on conducting our business with integrity and treating our customers as valued members deserving of the best service we can provide. Many of you have come to trust us and have experienced excellent service from our Customer Support team, and we are only going to offer you deals and discounts from sites whose staff will treat you the same way we would.

Trusted Partners Page

There will be more sites added in the weeks and months to come. We hope you will check the Trusted Partners page now and then, and will find something that you enjoy. And, if you feel strongly against seeing promotions on VB, please remember that you don’t have to look at the page if you really don’t want to. But of course I encourage you to take a look; I believe you will be pleasantly surprised.

Cheers,
Bob

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Roku Applications Get A Badly Needed Upgrade

I bet you were wondering when you’d get a new ROKU update.  Well, the wait is over.  And let me tell you the wait was worth it.  Let’s run down some of the enhancements:

  • This application is FAST!!!
  • Your REAL DVD & SCENE STASH is visible.

stash_roku

  • ALL Premium channels are visible.

channels_roku

  • Category Filters

category_roku

  • New “Personalized” Section

personal_roku

  • So what are you waiting for?  Go get that update!

The private channel codes are:

  • VIDEOBOX
  • VBDISCREET

If you want to force the update on your Roku go to “Settings” –> “System update” –> “Check now”

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