How to Download
To download, simply right-click on the resolution of the specific scene that you desire. You will be prompted with a menu. Select “Save target as” or “Save link as” and select a location on your computer that you wish to download the video to.
For Mac users, hold the <ctrl> button when you click on the desired resolution button.
Members have the ability to download multiple videos at once. Please note that 10 or more connections will cause VideoBox to block your downloads for a short period of time.
If you are experiencing sudden slow download speeds, this is more than likely temporary.
Our servers have the capacity to provide high download speeds to all of our users. However a reduction in speeds is often caused by member ISPs traffic shaping or ISPs being inundated with user traffic during peak hours (4pm-11pm PST). Many members experience improved speeds when accessing the site outside peak hours.
How to Stream Videos
For optimal streaming, we recommend using our video player to stream content from our site. To stream, simply click the “Play Now” button for the specific scene you wish to view.
You may also stream from specific points of a scene by hovering your mouse over a scene screen shot and selecting “Start Here.”
Members with good high speed connections may stream our WMV and H.264 content. To do so, simply left click the button of your desired WMV or H.264 resolution.
How Do I Loop a Section of Streaming Video?
To loop/repeat a portion of a video while streaming, simply hold down the <shift> key then left-click and select the desired length on the filmstrip located at the bottom of the flash player.
Members with slower internet connections can experience choppy and laggy streaming due to the large file sizes of our content. We recommend pausing the video for 10-30 seconds to allow the video to buffer.
Members can toggle between High and Low resolution on our player by pressing the “HQ” button on the player’s control panel. Switching to a lower resolution will improve video playback.
Unable to Stream?
Please make sure you have the most recent version of Adobe Flash Player installed. You can download Adobe Flash at the following link: click here.
Why can’t I Download Certain Videos?
If you are unable to download Evil Angel or Vivid titles, you are currently subscribed to a normal VideoBox subscription and would need to upgrade your subscription to access these premium studios.
My “Save Target as” Option is Grayed Out
If you are using Internet Explorer as your browser, this problem is more than likely due to the “Content Advisor” setting being activated. To disable Content Advisor, simply follow these steps in Internet Explorer:
- In Internet Explorer 4 & Internet Explorer 8, on the View menu, click Internet Options. In Internet Explorer 5, Internet Explorer 5.5, Internet Explorer 6, and Internet Explorer 7, on the Tools menu, click Internet Options.
- Click the Content tab.
- Under Content Advisor, click Disable.
- In the Password box, type the supervisor password, and then click OK.
- When you receive the following prompt, click OK
What is H.264?
H.264 is a new video format that uses the latest innovations in video compression technology to provide incredible video quality from the smallest amount of video data. This means you see crisp, clear video in much smaller files, saving you download time and storage costs.
Does H.264 require special hardware?
No. The H.264 format is designed to play on any computer and many portable devices without any additional hardware required.
Does H.264 work on Windows and Macintosh computers?
Yes, H.264 files will play on both Windows and Macintosh computers.
What should I do if I am having trouble playing H.264 files?