UPDATE! We have synced around 99% of member’s favorites! If your favorites haven’t been synced by the end of the day, simply post a comment with your username and we will take care of it. Thanks!
Some members may have noticed that their saved favorites have been a little screwy lately, this is an issue we are aware of and I can assure you, that your favorites will be restored!
A fix is in the works and we hope to have it pushed shortly. Resolving this problem is our top priority!
Here’s a note from our engineer who is working on this:
“Hi folks. I want to assure everyone that their favorites data has not been deleted. We are in the process of restoring all favorites back to the way they were before we made a code change. We have a lot of future plans ahead involving favorites and that has caused some complications with maintaining compatibility between VB2 and VB3.
To explain in more detail, the way that VB2 stored “video” favorites was a bit messy. It allowed the user to store both DVDs and Scenes in the same list. Moving forward, we found that it was advantageous to separate these lists.
Unfortunately, I underestimated the activity and personal investment people had in their favorites on VB2. And I agree with the sentiment that we should have had VB2 favorites synced up with VB3 stashes long before we launched VB3. That didn’t happen and this is where we are now. But we’re fixing it. As of this moment, we have restored a few hundred accounts and we are in the process of confirming that it works 100% of the time. If all goes well, we will begin running the restore scripts over the entire user base.
Again, we apologize for this mistake and we are committed to fixing it as fast and accurately as we can.
We will update this post once we confirm a fix is in place.
Thanks again for your patience!