UPDATE: we missed 2 release dates, but got caught up right away. We apologize again for any inconvenience and will work hard to ensure that this dos not repeat. Thank you for your understanding, and your membership.
Dear SOD Subscribers,
Just wanted to let you all know that due to logistical challenges with getting content from Japan to the USA, we are projecting that we will miss a couple of DVD update dates in the next week or so. We are very sorry for the inconvenience; we know how important it is to all of our members that new content hits the site on time. This is doubly true in the case of a channel upgrade, which costs an extra fee above the base membership price. Please rest assured that we have done everything in our power to prevent this from happening, but were unable to overcome the various obstacles we faced. We are also taking steps now to prevent this from ever happening again.
As soon as we have the content on our premises and encoded, we will begin posting double updates on each release day until we have caught up to the number of DVDs expected. I will also provide an update to this post as soon as we have more details for you all.
If you have any questions or concerns, please contact customer support by clicking here to submit our web form.
Bob and The VB Content Team
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