Where are the WMV files?

We are no longer offering WMV as a file download format as of January 29, 2015. As most of the world has moved on to the MP4 (also known as h.264) format for streaming video and downloads, and no affordable cloud-based encoding providers offer WMV as an option, we are following suit and limiting our download format to MP4.

Mac Users: the MP4 format should play for you without difficulty, both when streamed and downloaded. QuickTime Player is typically set as the default player for Mac, and the excellent VLC Media Player from VideoLAN can be used to play MP4 files on all operating systems.

Windows Users: Fortunately, Windows Media Player 12 can stream MP4s just as easily as it handles WMVs. Click here to download the latest Windows Media Player.

As mentioned above, VLC Media Player can be used to play MP4 files on all operating systems. Click here to download VLC Media Player.

Additionally, Windows users can set up Internet Explorer and other browsers to stream MP4s through VLC Media Player the same as they stream WMVs through Windows Media Player, using the instructions on this page.

We welcome your feedback on this decision, and the instructions we have provided; you can do so via the contact form on this site, as mentioned below under the heading “Other questions? Comments?”.

Other questions? Comments?

We would like to make the impact of these decisions as easy and positive as possible for all of our members. So please tell us: how can we help make the transition smoother? What do you think of the changes? Do you have any questions or comments?

Please use our contact form to send a comment, and be sure to choose the “Feedback on ” option from the drop-down. Or, if you are having any technical issues with streaming, downloads or playback, please choose the “Downloading Issue” option. Click here to send a comment or question.


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