Archive for July, 2015

UPDATE 2: SOD Caught Up

UPDATE 8/13/15: We have added the previously-missed SOD updates to the site. Here’s hoping this is the end of our content woes for this channel. Happy streaming!

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UPDATE 8/3/15: We received a new batch of content from Soft On Demand last week and were able to post a new title last weekend. Updates to the channel will continue normally from here forward. We are looking into the timing involved in adding the missed updates and I will post more news as soon as we have it.

Once again, we apologize for the situation and will continue to make every effort to prevent it in the future. My original post is below.

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Dear SOD Subscribers,

Due to logistical challenges with getting content from Japan to the USA, we do not have a Soft On Demand content update for this week. We are communicating with the studio and doing everything we can to track down the content as soon as possible. We are very sorry for the inconvenience; we know how important it is that new content hit the site on time, and this is doubly true in the case of a channel upgrade. Please rest assured that we have done everything in our power to prevent this from happening, but have been unable to overcome the various obstacles we faced.

As soon as we have the content on our premises and encoded, we will post the missing update(s) immediately. I will provide an update to this post as soon as we have more details for you all.

If you have any questions or concerns, please contact customer support by clicking here to submit our web form.

More Soon,
Bob and The VB Content Team