Archive for December, 2015

Happy Holidays! 2015/16 Support Hours

Happy Holidays to all of you from all of us at VideoBox!

We want to let you know what to expect for customer support between now and the New Year. We are a small team, and we consider the happiness and well-being of our teammates a top priority. So, someone will be on hand to reply to emails every weekday except December 25th and January 1st, though as usual at this time of year our holiday support hours will be a little shorter and our response times may be a little longer.

xmas-bounce
Be sure to have fun over the holidays!

Please bear with us during this season. Here’s a rundown:

Mon-Fri 12/21 – 12/25: 10am – 4pm, every day but Christmas 12/25

Mon-Fri 12/28 – 1/1: 10am – 4pm, every day but New Year’s Day, 1/1

Please allow 48 to 72 hours for responses. We will reply as soon as we are able, and will prioritize messages in the order we receive them.

Normal support hours and response times will resume on Monday, January 4th, 2016.

Happy Holidays and Happy New Year!
The VideoBox Team

Vote for VideoBox and WIN: 2016 Xbiz Awards

Hey VideoBoxers,

We are stoked to tell you all that VideoBox has been nominated for the XBIZ Adult Site of the Year – Video for the fourth straight year! This is always a great honor, and we are grateful that the adult industry and our members have nominated us once again.

We would be even more honored if you, our valued members, would take the time to vote for us and spread the word! Voting is open until midnight this Sunday, December 6th!

http://xbizawards.xbiz.com/voting/W25.php

Like last year, after you vote at that link, you will be asked to “Tweet Your Vote”. If you are willing to do so – simply click on the “Vote” icon next to VideoBox.com and we will give you access to any one of our Premium Channels for free for 2 weeks! This is just a small gesture of thanks for taking the time to vote and for being a valued VideoBox member. All you need to do is email us at support@videobox.com with the channel you would like and include your Twitter handle so we can verify the post.

poehler-pants-off
Without a win, we won’t get harassed like this at the awards show this year. Won’t you help us?

For those of you unfamiliar with the XBIZ Awards, it is the biggest and most prestigious awards show in adult entertainment today. Both members of the industry and fans get to vote for their favorite adult performers and websites. A full list of fan voting categories can be found at: http://www.xbiz.com/news/201506

Thanks again for your continued support! We would be nothing without you, our awesome members!
The VideoBox Team