Archive for the ‘announcements’ Category

Huge Mobile Update!

Hey VideoBoxers,

It is no secret that our use of phones and other mobile devices is increasing daily in this modern age. It is also no secret that the mobile VideoBox experience has thus far not provided the kind of top-notch experience we strive to offer to our valued members like you. Well, that is changing now, thanks to the HUGE update we just made to our mobile site!

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OK, we have not perfected a Pokemon Go-style virtual porn reality experience with this version, but we still think you’re going to be really stoked about the improvements we’ve made. Just take a look at some of what you can do on your phone that you could not do before:

  • Browse and view Clips! – VideoBox is *STILL* the *ONLY* porn site out there that lets you create your own custom clips of our content. Now you can view them on a mobile device.
  • Scrubbing! – VideoBox is also the *ONLY* porn site that allows you to watch a comprehensive preview of a scene or clip just by moving your mouse across the thumbnail, and we’ve now got the same technology on our mobile site. Use the slider below a thumb to scrub.
  • Stashing! – Movies, scenes and clips can all now be added to and removed from your stash folders.
  • Search, Browse, Sort! – Now you can slice and dice browse pages and search results, narrowing and sorting, and you won’t lose your place. You can also browse by Star, Director or Studio.
  • Playlists! – View a page of content as a playlist that you can shuffle or loop.
  • And this is only the beginning! We’ll be rolling out more features in the near future, so stay tuned and have fun with the new site in the meantime. Leave us your feedback in the comments on this page or email us via our contact us form.

    Happy Viewing,
    Bob and the VideoBox Team

New Channel – Check It Out!

Hey VideoBoxers,

We are so excited to announce that we’ve launched a new premium X-Channel for your hot HD babe enjoyment: Porn Pros!

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The channel went live yesterday with 30 movies comprised of 147 scenes featuring hot new girls and amazing production value, all in HD. Subscribers get a new HD movie (usually 5 scenes) every Thursday, all for a pro-rated price of just $15 per month. Check it out at our Porn Pros Movies browse page. Signups are already rolling in, so feel free to make your VideoBox membership even better by adding this awesome channel today.

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In case you don’t know what X-Channels are, here’s a bit of background: here at VideoBox we’re always on the hunt for the best porn content we can license from quality studios, with our goal being to bring it to you for our low monthly fee. There are still studios out there shooting awesome movies, but they either don’t license their content to others or their licensing policy restricts them from providing videos to “all you can eat” sites like ours.

Because of our great relationships in the industry, though, we’ve managed to find a way to get that content to you at the lowest prices possible: through X-Channels, which are add-ons to your monthly subscription to VideoBox. Think of VideoBox as basic cable, and the X-Channels are HBO, Showtime, Cinemax, etc. In fact, we are the only site other than their own where you can find Evil Angel, Soft On Demand and one other partner whose name we can’t mention outside our members area!

Let us know what you think of this new channel… we hope you fully enjoy the top-notch porn it provides.

Cheers,
The VideoBox Team

Site Maintenance This Thursday 3/29/16

Hey VideoBoxers,

Please note that our team of sexy engineers (led by the team leaders seen in the photo below) is going to do some database maintenance on VideoBox and VideoBoxMEN at around 11am Pacific Daylight Time this Thursday, March 29. We expect this to take down both sites for roughly 10 minutes. You will all see a not-so-sexy maintenance page while the sites are down.

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Please let us know if you have any concerns or questions directly related to this. If you have specific technical or billing support issues, your best bet as always is to use our Contact Us page.

Best Regards,
Bob and the VB Team

Happy Holidays! 2015/16 Support Hours

Happy Holidays to all of you from all of us at VideoBox!

We want to let you know what to expect for customer support between now and the New Year. We are a small team, and we consider the happiness and well-being of our teammates a top priority. So, someone will be on hand to reply to emails every weekday except December 25th and January 1st, though as usual at this time of year our holiday support hours will be a little shorter and our response times may be a little longer.

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Be sure to have fun over the holidays!

Please bear with us during this season. Here’s a rundown:

Mon-Fri 12/21 – 12/25: 10am – 4pm, every day but Christmas 12/25

Mon-Fri 12/28 – 1/1: 10am – 4pm, every day but New Year’s Day, 1/1

Please allow 48 to 72 hours for responses. We will reply as soon as we are able, and will prioritize messages in the order we receive them.

Normal support hours and response times will resume on Monday, January 4th, 2016.

Happy Holidays and Happy New Year!
The VideoBox Team

Vote for VideoBox and WIN: 2016 Xbiz Awards

Hey VideoBoxers,

We are stoked to tell you all that VideoBox has been nominated for the XBIZ Adult Site of the Year – Video for the fourth straight year! This is always a great honor, and we are grateful that the adult industry and our members have nominated us once again.

We would be even more honored if you, our valued members, would take the time to vote for us and spread the word! Voting is open until midnight this Sunday, December 6th!

http://xbizawards.xbiz.com/voting/W25.php

Like last year, after you vote at that link, you will be asked to “Tweet Your Vote”. If you are willing to do so – simply click on the “Vote” icon next to VideoBox.com and we will give you access to any one of our Premium Channels for free for 2 weeks! This is just a small gesture of thanks for taking the time to vote and for being a valued VideoBox member. All you need to do is email us at support@videobox.com with the channel you would like and include your Twitter handle so we can verify the post.

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Without a win, we won’t get harassed like this at the awards show this year. Won’t you help us?

For those of you unfamiliar with the XBIZ Awards, it is the biggest and most prestigious awards show in adult entertainment today. Both members of the industry and fans get to vote for their favorite adult performers and websites. A full list of fan voting categories can be found at: http://www.xbiz.com/news/201506

Thanks again for your continued support! We would be nothing without you, our awesome members!
The VideoBox Team

We’ve Added Dating!

Hey VideoBoxers,

Sometimes watching previously-filmed porn scenes just isn’t quite enough. Thanks to our new partnership with the biggest, most popular adult dating network on the web, we are pleased to introduce VideoBoxHookups.com, our very own site where you can meet partners for whatever action you could possibly want!

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Like our cams site, VideoBoxCams.com, VideoBoxHookups.com offers interaction with real live girls and can be accessed from a link on the main navigation at the top of the VideoBox site — in this case, the one that says “Dating.” Unlike our cams site, however, the girls here not only want to flirt, chat and interact in a range of possibilities limited only by your imagination; ultimately they want to hook up in person.

We wish all of you some fun, sexy and fulfilling time with any number of hot ladies across the globe. Let us know what you think of this new dimension to the VideoBox experience.

Enjoy,
The VideoBox Team

Here’s The Deal…

Hey VideoBoxers,

If you’re like me, you’re always looking for ways to get more for your money. That’s why I’m stoked to say we’ve secured a whole ton of super-cheap deals on other top porn sites, which you can find on our new site VideoBox Deals. Check it out, and use the extra cash you’re saving to MAKE IT RAIN!

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P.S. Yep, this is what that new banner on the homepage is about. 🙂 Enjoy!

Happy Surfing,
Bob

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Microsoft Edge Browser Breaks Internet!

Hi VideoBoxers,

If you haven’t heard by now, Microsoft has recently released Windows 10, a much needed update from their previous OS disaster. Although Windows 10 looks to be a major improvement, there have been some strange decisions from Microsoft. One of these head-scratchers is to make their new browser “Microsoft Edge” the default browsers on Windows 10. When testing with Microsoft Edge we’ve discovered that not only do certain pages not render the same way across all other major browsers but Microsoft decided to remove the ability to download directly from a link! Seriously. If you right-click, you will not be presented with “Save Link/Target As” option.

If you are a VideoBox user who likes to stream our download files directly in the browser, that functionality will continue to work but right-clicking, and saving the video file will not be possible when using Microsoft Edge.

We hope that Microsoft will release an update soon – But in the meantime, if you already upgraded to Windows 10, we recommend using a different browser when using VideoBox.

UPDATE 2: SOD Caught Up

UPDATE 8/13/15: We have added the previously-missed SOD updates to the site. Here’s hoping this is the end of our content woes for this channel. Happy streaming!

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UPDATE 8/3/15: We received a new batch of content from Soft On Demand last week and were able to post a new title last weekend. Updates to the channel will continue normally from here forward. We are looking into the timing involved in adding the missed updates and I will post more news as soon as we have it.

Once again, we apologize for the situation and will continue to make every effort to prevent it in the future. My original post is below.

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Dear SOD Subscribers,

Due to logistical challenges with getting content from Japan to the USA, we do not have a Soft On Demand content update for this week. We are communicating with the studio and doing everything we can to track down the content as soon as possible. We are very sorry for the inconvenience; we know how important it is that new content hit the site on time, and this is doubly true in the case of a channel upgrade. Please rest assured that we have done everything in our power to prevent this from happening, but have been unable to overcome the various obstacles we faced.

As soon as we have the content on our premises and encoded, we will post the missing update(s) immediately. I will provide an update to this post as soon as we have more details for you all.

If you have any questions or concerns, please contact customer support by clicking here to submit our web form.

More Soon,
Bob and The VB Content Team

Flow Mode Greatly Improved!

Hey VideoBoxers,

I know it was not lost on some of you that our Flow Mode feature has not been working as well as any of us would have liked since February of this year. I apologize for the downgraded experience, and I am elated to tell you that the flow mode experience is tremendously better as of our code updates yesterday afternoon.

so-much-porn

Everyone here at VideoBox sincerely wishes you a very heavy flow for many years to come! Enjoy, and please let us know if you encounter any further issues with the performance. We think it’s looking great, but sometimes little surprises pop up once a feature is released into the wild.

If you do have issues to report, using our “Contact Us” form is ideal for troubleshooting assistance, but comments below are great too. Either way, the more details you provide, the better.

Cheers,
Bob and The VB Team

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