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Roku Questions

How do I install the VideoBox app on my Roku?

Step-by-step information on setting up the VB Roku app can be found at: http://www.videobox.com/roku/how

How do I start a Roku free trial?

Information on how to start your Roku free trial can be found at: http://www.videobox.com/vbtv-trial

How do I sync the roku app with my VB account?

If you are already a VideoBox member and have the VideoBox roku app installed, simply do the following:

  1. Open the VideoBox Roku app
  2. Select “I have an account” and you will be shown a screen with a sync code
  3. Go to your account page at www.videobox.com/billing/account and enter sync code in the field shown under “My Roku Settings”
  4. Your TV/Roku screen will update automatically when the sync is completed

 

How do I get access to all the content, not just what I see in the rows in my Roku page?

If you are looking for more content than what you see in the Roku app, fear not – there are several ways to access our huge library of movies and scenes!

For full members and users who are on a free-trial subscription, you can use the search feature in the Roku app to search for scene/movie titles. Simply go to the “Browse” section of the Roku app and scroll down. You will see the search button.

Users who have a full subscription are also able to stash any content they find on our site and then access those scenes and movies on their synced Roku app.

How do I hide the roku app? Install discreet app?

Using an access control pin will prevent unwanted visitors in your channel, but it won’t prevent people from seeing the channel on your Roku home screen. For that, you can install this alternative channel: https://my.roku.com/account/add?channel=vbdiscreet.

The channel itself is identical to our flagship videobox channel, but the logo and messaging that appear on the roku home screen are different, such that anyone seeing them won’t think they’re associated with an adult-oriented channel. You’ll never get busted again!

 

I signed up for a full membership before my trial expired. How can I sync my account?

If you signed up for a full membership before your free trial expired and need to sync your roku to the new account, simply email customer support at support@videobox.com

How do I set Parental Controls (password protection) on the Roku app?

Enable an access control pin. From your “My Account” page, once you’ve synced your Roku to your VB account, under the “Roku Settings” heading, you’ll see a entry field called “Access control pin (4-digit)”. Simply enter a 4-digit (numeric) pin there, and you’ll be required to enter that pin each time you enter the channel.

How do I add Premium Channel content to my Roku?

Members can add Premium Channel content to their Roku accounts at anytime in the “My Account” section of VideoBox.com

Simply login to VideoBox.com and click on the “My Account” link in the top right hand corner of the site. Once in your account page, you will see green buttons where you can upgrade to add premium content to your subscription.

How do I add an additional roku?

You’ve got more than one room in your house, right? Well, why not put a Roku in each of them, then you can enjoy hot VideoBox action wherever you are in your house!

Once you setup your first roku and install the VB app on a new roku, simply click “Link this Roku to my existing account” and you’re all set! Your additional Roku will work precisely like your primary Roku, with the same feeds, Stash and Parental Control. If you unlink your primary Roku from your VideoBox account, it will unlink all your Rokus.

Why do I get the message “You cannot view video on the web at this time” or “You cannot take this action”?

If you are seeing either of these messages on the full VideoBox.com website, then you are subscribed to our Streaming-only plan or Roku-only plan and are attempting to use a feature that is only available to full videobox members.

Streaming-only members are able to stream content but not download videos.

Roku-only members are able to watch content only on their roku boxes but are still free to search, browse, and manage their favorite DVD and scene stash folders on VideoBox.com.

Clips cannot be stashed or viewed by Roku-only members at this time.

If you are a Streaming-only or Roku-only member and wish to upgrade to a full subscription, please email us at support@videobox.com

Terms and Conditions for Free Roku Plan

Only one free Roku is permitted per order. Minimum order to qualify for the free Roku is $144 (USD), the price of the required 18-month membership to VideoBox.com. Unqualified claims or orders claiming more than one free Roku will be disregarded. The free Roku is not eligible for exchange or refund. The Free Roku product is the Roku Express, as depicted here: https://www.roku.com/products/roku-express. This offer categorically requires a minimum order value of $144 (USD) to qualify; if you later request a refund or plan change which results in your final order total falling below the required minimum value of $144 (USD), VideoBox reserves the right to request the return of the free Roku (if already sent to you) or to cancel the shipment of the free Roku to you (if it has not yet been received by you). The free-Roku bundle plan rebills every 18 months at the price of $144 USD, however only one free Roku is available per user account, accompanying only the initial 18-month order. Users whose accounts rebill or who sign up for the free-Roku bundle plan after their first 18-month period has elapsed are not eligible to receive another free Roku. The free Roku has no cash value and is not transferable or refundable.

A free Roku Express, and therefore the free Roku plan, is only available to citizens of the 50 United States, Armed Forces Americas, District of Columbia, Guam, and Puerto Rico. Offer is invalid in any other geographical area. Shipments can only be made to a verifiable physical address; no post office boxes, mail services, or any locations other than a residence or physical place of business are eligible. VideoBox and Meta Interfaces, LLC are not directly responsible for shipping and cannot be held liable in the event of shipping error by carriers responsible for fulfillment and delivery; any and all inquiries regarding lost, missing or stolen shipments must be made directly to the responsible carrier, whose name and information can be supplied to you by VideoBox support staff upon your request.

By taking advantage of this offer you accept and agree to the above terms and conditions. This offer began on October 15, 2012 at Midnight GMT. Orders placed before the start time are not eligible.

Instructions for adding a sender’s address to your email address book

AOL Webmail Users:

Open your email message.
Click on ‘More Details’ at the top of your email message.
Hover mouse over the From address.
Our email address is automatically placed in the email field in the “Add Contact” pop-up box.
Add additional contact information.
Click on ‘Add Contact’.
Our email address will be automatically entered into your AOL Address Book.
If you encounter any problems, contact AOL Support.

Yahoo Users:

Open your email message.
Click on ‘Add’ icon next to From address.
Our email address is automatically placed in the email field in the “Add Contact” pop-up box.
Add additional contact information.
Click on ‘Save’.
Our email address will be automatically entered into your Yahoo! Address Book.
If you encounter any problems, contact Yahoo Support.

Window Live Hotmail Users:

Open your email message.
Click on ‘Mark as safe’ at the top of the message.
Our email address will be automatically entered into your Safe senders list.
If you encounter any problems, contact Window Live Hotmail Support.

GMAIL / Google Mail Users:

Open your email message.
Click on down arrow next to ‘Reply’ on top right of the message.
From drop down menu click on ‘Add to Contact List’.
Our email address will be automatically entered into your contacts list.
If you encounter any problems, contact Google Support.

EarthLink Users:

Open your email message.
Click your mailbox’s “Message” menu and choose “Add Senders” to your Address Book.
Your email message will be automatically entered into your EarthLink Address Book.
If you encounter any problems, contact EarthLink Support.

Microsoft Outlook 2003/2007 Users:

Open your email message.
Click on ‘Actions’ from the menu bar.
Click on ‘Junk E-mail’ from drop down menu.
Click on ‘Add Sender to Safe Senders List’.
Our email address will be automatically entered into your Safe senders list.
Click on ‘Junk E-mail’ from drop down menu.
If you encounter any problems, contact Outlook Support.

AOL Users:

Open your email message.
Click on the “Add Address” icon.
Our email address is automatically placed in the name and email field in the “Add Contact” pop-up box. Verify the information is correct and then…
Click the Save button.
Your email message will be automatically entered into your AOL Address Book.
If you encounter any problems, contact AOL Support.

Please contact your email provider directly if not on the list above.

[11-Dec-2012] Santa Loves Adult Movies Too: VideoBox.Com Delivering Free Roku XS Boxes in Holiday Drawing

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Holiday Free Roku Giveaway!!

UPDATE: The giveaway drawing is now closed, and we are no longer accepting new entries. We have emailed all the winners, and we’ll announce them in a separate post as soon as we have heard back from all of them. Thanks to every one of you who entered!

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Hello VideoBoxers! ‘Tis the holiday season, and to ring in this special time of year, we have decided to give away 5 top of the line Roku boxes to you, our valued members! What better way to escape and relax from the holiday craziness than watching your favorite VideoBox scenes and movies on your big-screen TV?!

We’re giving away Roku XS boxes to 5 lucky winners that will be drawn at random. These Rokus are top of the line and retail at $99.99.

To be eligible to win a Roku, all we ask of you is to answer the following questions in the comments section of this post:

  • What is your VideoBox account username?
  • What is your favorite feature or aspect of VideoBox.com or the Roku channel?
  • What is your #1 suggestion that would make VideoBox or the Roku channel even better?
  • What specific studio or content genre would you like to see more of?

That’s it! Just answer the above questions in the comments section of this post and you’re entered! Don’t forget to include your username so we can contact you if you’re chosen.

The drawing will be on Thursday, December 20.

This giveaway is only available to residents of the United States and territories, and you must have a current active account at the time of the drawing.

We will be doing many more giveaways in the new year, so keep your eyes peeled!

Happy Holidays from the VideoBox Team!

For official rules please see: Holiday Roku Giveaway

[28-Nov-2012] VideoBox Receives 2013 XBIZ Adult Site of the Year Nomination

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[13-Nov-2012] Porn That Pays: Leading Porn Site VideoBox Giving Away Free Rokus

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[13-Aug-2012] VideoBox Offers New Roku-Only Membership

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[05-Jun-2012] VideoBox Launches Next-Generation Roku Channel

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