Archive for the ‘videobox’ Category

Old Site (VB2) Retired

Dear VideoBoxers,

ship-sailed

Today we bid a fond farewell to our old site, known to many as VB2, as it sails beyond the horizon. Thank you to everyone who enjoys this site, whether in its old form(s) or in its current one, or both. We know some of you are sad to see her go, but all of us here at VB strongly feel that this is going to turn out great for all of you in the long run. Believe me, we would not have done this if we didn’t.

So, even as we say goodbye to the old site and the codebase that supported it, we are excited about the modern makeover VideoBox is getting behind the curtains and the redesign that is soon to come. Stay tuned, because this is not an ending but a new beginning.

Cheers,
Bob and the Whole VB Team

Welcome… to the FUTURE!

Hi Everybody,

Yes, it’s a huge week here at VideoBox HQ, as we boldly venture into… the FUTURE!

OK, so mostly what I mean by that is, as of now we are no longer offering WMVs for scene downloads. You can get more info about the decision, and tips for using our other files, on this page.

back-to-future

But the move away from WMVs is only part of a sweeping modernization and tech upgrade. We are finishing up our migration from our own servers to a fully-virtual cloud solution for our application and content servers.

If that makes no sense to you, don’t worry about it; the simple version is, the site will be run with the latest technology, including video streams that get higher- or lower-res depending on your Internet connection. This should make things faster and snappier for you and make it easier for us to grow and improve.

I can’t promise you there won’t be some rockiness along the way, and some of you may have seen a little of it in the last week or so, but rest assured that when this migration is complete it will make 2015 a great year to watch porn.

Leave us a comment below or send an email via our contact us form if you have questions, concerns or words of celebration. Here’s to the future!

Best Regards,
Bob and the Whole VB Team

Happy Holidays – VB Support Hours

Happy Holidays to all from everyone here at VideoBox!

We just wanted to let you know what you can expect regarding customer support between now and the New Year. We are a small team and we consider the happiness and well-being of our teammates to be a top priority. So, someone will be on hand to reply to emails every weekday except December 25th and January 1st, though our holiday support hours will be a bit shorter and response times will be a little bit longer.

xxxmas

Please bear with us during this time. Here’s the breakdown:

Mon-Fri 12/22 – 12/26: 10am – 4pm, every day but Christmas 12/25

Mon-Fri 12/29 – 1/2: 10am – 4pm, every day but New Year’s Day, 1/1

Please allow 48 to 72 hours for responses. We will reply as soon as we are able and will prioritize messages in the order we receive them.

Normal support hours and response times will resume on Monday, January 5th, 2015.

Happy Holidays and Happy New Year,
The VideoBox Team

Vote VideoBox for Adult Site of the Year and WIN

Hey VideoBoxers,

UPDATE: The awards show has passed, so this offer has expired. Keep an eye out for similar offers in the future, and thanks so much to all of you who voted! We are grateful to everyone who supports us!

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We are proud to announce that VideoBox has been nominated for the XBIZ Adult Site of the Year for the third straight year! This is a great honor and we are grateful that the industry and our valued members have nominated us once again.

We would be absolutely honored if you, our valued members, would take the time to vote for us and spread the word!

http://xbizawards.xbiz.com/voting/W25.php

After you vote at the above link, you will be asked to “Tweet Your Vote”. If you are willing to do so – simply click on the “Vote” icon next to VideoBox.com and we will give you access to any one of our Premium Channels for free for 2 weeks! This is just a small gesture of thanks for taking the time to vote and for being a valued VideoBox member. All you need to do is email us at support@videobox.com with the channel you would like and include your Twitter handle so we can verify the post.

voting-is-sexy

For those of you who are unfamiliar with the XBIZ Awards, it is the biggest and most prestigious awards show in adult entertainment today. Both members of the industry and fans get to vote for their favorite adult performers and websites – A full list of fan voting categories can be found at: http://www.xbiz.com/news/188351

Thanks again for your continued support! We would be nothing without our members! –
The VideoBox Team

Site Search Updated!

Hey Everybody,

We are overjoyed to tell you that we have made a major update to VideoBox’s sitewide search engine. We thank you all for being patient as we incrementally upgraded our underlying search technology and then adjusted the search results. We think what is on the site as of today is better than the search results on our old site, and better than the new site has ever had. We think you will agree.

Let me break down a few of the major differences you will see starting today:

Relevance:

Screen Shot 2014-10-09 at 11.44.34 AM

The default result set for any search on the site is now Relevance. This pushes up items that are much more likely to be the content you were looking for. Note that the Movie, Scene and Clip searches are weighted more toward the text in the title now. If you are looking for content of a certain category, clicking the “Categories” list at the left of the page, or starting on the “Niches” page, is your best bet.

If you’re not liking Relevance, you can still choose from the other sorts we offer, as seen in the screenshot above; namely, Recently Popular, Newest to Oldest, A to Z, and Most Popular.

Vastly Improved Star Search:

Screen Shot 2014-10-09 at 11.56.38 AM

Yes, you will find that the results for searches on star names are much more accurate than they were. You will also find a link at the top of the default result set (which is Movies) to easily switch to Scenes and back to Movies as you wish.

Series Searches:

Screen Shot 2014-10-09 at 12.04.20 PM

It is now easier than ever to find other titles from a Movie series you like via the search field. As a bonus, we have added a link on the Movie details pages next to the title of any Movie with a “#” in the title, which takes you to a page of search results for that title. It’s not 100% exact, but it’s very handy.

Overall Better Results:
Generally speaking, you are going to get better results than you’ve been getting for searches, which means more of what you want and less of what you don’t, saving time you used to spend sifting through excess content.

Enjoy, and let us know how it’s working for you in the comments section below.

Bob and the VB Team

New Top Nav

Hey VideoBoxers,

As you probably noticed, we have released a new top-level navigation scheme on the site. Gone are the fat, iPhone-like graphical tiles for Movies, Scenes, Clips and the like, and we’ve grouped things into a more organized layout. It loads faster, takes up less vertical space, allows us to communicate more information in that area, and looks/feels more clean.

nav-view

We’ve also moved some things off of the home page and into a drop-down that appears when you click on your username at the upper right. That drop-down includes handy links to a whole bunch of account-specific items while allowing us to de-clutter the site a bit.

user-menu

We have also made the search bar more user-friendly. And speaking of search, we have received your feedback about it and are close to completion on an overhaul that will greatly improve it. We know the results being returned right now are not as good as they should be, and I can assure you that will be rectified soon.

search-view

In the meantime, if you have any questions, comments or suggestions, please let us know in the comments section below.

Enjoy!
Bob and the VB Team

Learn What VB Can Do, Part 1

From our customer support emails, we have found that there are some cool features on VideoBox that members like you, dear reader, may not know about. Consider this part 1 of an occasionally-updated series of posts designed to keep you informed about the many things you can do on VB that you may not have known you could.

As you read on, please hear the rest of this post as spoken by the voice you imagine coming out of this sexy teacher:

hot-teacher

Also, if you have other favorite VB features to share, please do so in the comments below. We may even pick yours for a future post to give it a brighter spotlight!

For this first installment, let’s talk about the drag-and-drop and deletion features in the VideoBox “My Stash” page and popups.

So, let’s say you’re looking at your main movie-stash page, and you want to move some of the movies on this page to a different folder. If you click on a DVD cover and hold down the mouse button, you can drag the movie over to any folder (that you have given a name) at the upper left of the page. When you move the selected DVD over the folders, you’ll see an arrow over each folder that is eligible for dropping when you hover on that folder. Want to add it to a new folder? No problem, just click on the word “rename” below that folder and type a new name. When you drag the movie over, that folder will be “droppable.”

All of the above can be done with your stashed scenes, clips and stars as well, on their respective stash pages.

But let’s say you want to remove some items from your stash, or even remove every item in a given folder? You can do this one item at a time using the trash-can icon at the lower right of each item’s thumbnail image, or delete the whole folder and its contents by using the “DELETE ENTIRE FOLDER” button at the upper right of the page. For more details on this, see this previous blog post.

For our final lesson today, go to any movie, scene or player page and click the “add to stash” button for that piece of content. Did you know that if you have this piece of content in a stash folder already, that folder will be green and have a check mark and a trash can icon on it? You can then stash the item in a different folder by selecting one, or remove it from the folder it’s already in by clicking the trash can. The popup stays open so you can stash it elsewhere after deleting it, and you can just close the popup with the red “X” if you decide not to stash.

Pretty cool, right? Personally, I’m a big fan of the VideoBox Roku channel, so my stashing these days is designed mostly to queue up interesting content for TV viewing. We’d all love to hear your thoughts about these features and how you use your stash in the comments below, so please chime in!

Happy Stashing, Dragging and Dropping,
Bob and the VB Team

Get Your Porn On A Stick!

Hey Everybody,

This past April, Roku released the Roku Stick: a convenient little stick that plugs discreetly right into the HDMI port on your TV and offers the most movies, TV shows, sports, news, music, and free channels (like our awesome VideoBox porn channel) of any streaming player.

sexy-hot-dog-on-a-stick

We gave it a try and loved it, so starting this week we’re offering it for FREE with an 18-month subscription.

If your TV has an HDMI port, the stick is the one you want. There is no longer a need for line-of-sight communication between the remote and the device, so the Stick can be hidden away on your wall-mounted TV or otherwise tucked away out of sight. If you want to see more info on the stick, go here: http://www.roku.com/products/streaming-stick. And, if you want to compare the stick to the other Roku models, go here: http://www.roku.com/products/compare. Note that the stick only works with HDTVs.

roku-stick

As I mentioned, we are going to start offering the stick as the default option for our 18-month free-Roku plan this week. Within the next 2 weeks or so, we will add a drop-down menu so you can choose between the stick or a Roku 1, which we suggest you choose only in the event that your TV is not an HD model.

Cheers,
Bob and the VB Team

Heartbleed Bug: No Worries

Hey All,

As many are aware by now, the “Heartbleed” bug was a major issue on the internet, which allowed a malicious user to request information from a compromised secure server without password or usernames. The people at OpenSSL along with all of the major OpenSource software companies that use OpenSSL for their Secure Sockets have patched their applications and regenerated public certificates.

heartbleed

Over the past week we have been investigating our systems and have found that www.videobox.com is not affected by this issue. Our SSL (secure socket layer) is handled by a specialized piece of equipment that does not run OpenSSL but uses another form of SSL that does not have the Heartbeat functionality enabled. Our tech team is taking the steps needed to guarantee that our SSL certificates are safe by having the upstream providers of the certs issue new ones as a precautionary step. We have performed some tests and attempted to exploit our own systems using the known means for Heartbleed exploitation and were unable to gather any information from our systems.

If you’d like to understand some more about how the Heartbleed exploit works, here is a small comic that explains things pretty well: http://imgs.xkcd.com/comics/heartbleed_explanation.png.

Rest assured that VB users have not been compromised by Heartbleed. You may want to change your VB password anyway, though, as an event like this is a nice reminder that keeping your passwords fresh is a good idea.

Cheers,
Bob and the VB Team

Video Issues Update

As some of our members have mentioned on this blog and via email, we have recently had issues with some of our video servers. Aging hardware, heavy recent traffic and content scrapers repeatedly blasting the servers requesting videos (including what is likely a purposeful denial-of-service attack) have created a storm of activity for our Ops team to deal with. Sometimes the issues disappear completely and then return suddenly as attacks change, and we always respond as quickly as we can.

hamsterserver

Please accept our apology for any inconvenience this has caused you, and rest assured that these issues are being addressed directly and will continue to be until service is not only restored but improved. We are literally working 24/7 to make things better, but with such a huge library of content any solution takes longer than anyone would prefer.

One important note: a common suggestion we have seen members offer up in scene comments is to change the mcache URL in a download if a particular scene is not downloading. This trick has actually made things worse, and as part of our operational improvements, it will stop working at all in the near future, so please refrain from doing it. If you have trouble with a given file, please let us know via our contact form, or try downloading it again a little later. In the meantime, hopefully one of the other 94,000+ scenes on the site will also be to your liking. :-)

sparks

P.S. If you are frustrated or unhappy with any aspect of the site, send us a message using our contact form and our customer service team will do their very best to make you happy again. We believe it is our job to provide you with a satisfying service in return for your money and loyalty, and contacting us is always more effective and direct than blog or scene comments which we may not see until later.

Best Regards,
Bob and the VB Team