Elegant Angel Release-Rate Change

Everyone,

It should be no secret by now that porn production has slowed down in recent years. Nearly every studio out there is producing fewer new titles each year than they used to. For this reason, from time to time we have to reduce the rate at which we post new titles from said studios.

Case in point: our premium channel of Elegant Angel content. Our update schedule will soon outpace their rate of output unless we reduce the number of DVDs we post each week. So, as of this coming Saturday, April 25th, we will be releasing 1 new DVD from Elegant Angel each week.

The price of the channel will remain $15 per month, which we think is still a great deal considering that you get more than 2,070 scenes to stream or download & keep when you sign up. Also, we are very close to the point where we have all of the best Elegant Angel content on the site, and their brand-new releases will become available to you on VideoBox very soon after the studio releases them.

Cheers,
Bob and the VB Team

Clip-Creation in Flash Player is Back!

Hey Everyone,

Tuesdays are rarely very fun or exciting. Well, we’ve decided to change all that by letting you know that we released an update to our flash player today, and among other things, it restores the custom-clip creation feature to the player.

yes-Clint-Eastwood

Sure, Clint’s playing it cool, but here at VB HQ we are pretty stoked about it. Oh, and did I mention that every single scene on the site has been available for custom clipping since the beginning of March? Maybe you already knew that?

This release also re-enables the “HQ” button on the player, so you can manually choose between higher and lower-res streams, which is especially nice for HD scenes if you’ve got the bandwidth.

FUCK-YEAH

We also have drastic performance improvements to the flow mode player underway now, so you should see that work hit the site shortly. I have some other cool news to announce soon as well, but let’s not blow our whole load on a Tuesday, right?

Enjoy,
Bob and The VB Team

Why is the page not loading correctly? Why are Images missing?

If a page on the site is not loading properly and/or the layout looks strange, then it is likely that you are trying to view the site during a period of site maintenance. Please try reloading the page – It might take a few attempts, but after reloading the page, the site should display properly.

Where is the old site (VB2)?

After 7+ years we had to say goodbye to our old site VB2. The technology we used to create VB2, and the infrastructure in place to run it, are both no longer supported. In order to continue to innovate and provide our customers with the best site experience, we had to move on and retire VB2. We have made some design and code improvements to VideoBox.com that we hope will ease the transition for users who enjoyed the old site.

Why is the page not loading correctly? Why are Images missing?

If a page on the site is not loading properly and/or the layout looks strange, then it is likely that you are trying to view the site during a period of site maintenance. Please try reloading the page – It might take a few attempts, but after reloading the page, the site should display properly.

Want Help? Here’s How To Get It

Dear VideoBoxers,

While it’s natural to want to post a comment or two on the blog venting your frustration, I just want to make sure you all know that it’s not the best way to get your issues resolved. For one thing, I’m just one guy and I wear a LOT of other hats, so I might not see some of the comments for a while — especially over the next several days — and that’s time you could have been spending happily surfing porn, which is the real reason we’re all here after all.

not-great-bob

So, just to be safe, I thought I’d provide some info/reminders on how to get the help that you need when your experience on the site is “not great”:

  • Start by reading the FAQs on the site.
  • No help on the FAQ? Email our Customer Support team. The single best way to do this is by going to our Contact Us form at http://www.videobox.com/support/contact, because the form adds some information about your browser, your account, etc.
  • Emailing Customer Support this way makes it easy for support to look up your account and troubleshoot before they have to ask a single question.
  • When you send a message to Customer Support, please provide as much detail as possible about your problem. They absolutely love things like the link to the page you have a problem with, the exact name of a video that isn’t working, or painstakingly thorough lists of steps you took that resulted in your issue. Seriously, nothing is too much here if it makes things more clear.
  • Check your spam or junk folders for replies from Customer Support if you don’t hear back within 24 hours (up to 48 if you send a message on the weekend). If you received the auto-reply from our system when you submitted the form, that’s great, but it’s not a guarantee you will get the reply from support in your inbox.
  • Reply quickly if Customer Support requests more information from you.

Follow these steps, and before you know it, you’ll be like:

yeah

Stay Calm and Watch Porn,
Bob and the VB team

Flow Mode Updated

Everyone,

Like the Roku channel, we have another item functional in time for your weekend: flow mode is showing watchable-resolution videos when you select one. Thanks again to all of you for your patience as we worked feverishly to get our player to show the good stuff.

flowmode

Rest assured, if there’s something else not quite working for you, someone has been tasked with making it right and won’t be resting until it is. And you should hit us up with any issues you are having via our Contact Us form, where awesome customer service folks are ready to dive in and help you get the site working for you.

Enjoy,
Bob and the VB Team

Roku Channel Updated

Everyone,

Just in time for the weekend: the VideoBox Roku channel has nice, full-screen preview images and the full set of fast-forward/rewind images once more. Thank you all for your patience as we worked with our content system to get the right images in place.

set-up-enjoy

Next up in our Roku World, we will be adding HLS video streaming which provides the right bitrate for your bandwidth, like you see with Netflix and many other video-streaming providers. This work is already underway, and I will update this post as soon as it is live.

Cheers,
Bob and the VB Team

Old Site (VB2) Retired

Dear VideoBoxers,

ship-sailed

Today we bid a fond farewell to our old site, known to many as VB2, as it sails beyond the horizon. Thank you to everyone who enjoys this site, whether in its old form(s) or in its current one, or both. We know some of you are sad to see her go, but all of us here at VB strongly feel that this is going to turn out great for all of you in the long run. Believe me, we would not have done this if we didn’t.

So, even as we say goodbye to the old site and the codebase that supported it, we are excited about the modern makeover VideoBox is getting behind the curtains and the redesign that is soon to come. Stay tuned, because this is not an ending but a new beginning.

Cheers,
Bob and the Whole VB Team

Welcome… to the FUTURE!

Hi Everybody,

Yes, it’s a huge week here at VideoBox HQ, as we boldly venture into… the FUTURE!

OK, so mostly what I mean by that is, as of now we are no longer offering WMVs for scene downloads. You can get more info about the decision, and tips for using our other files, on this page.

back-to-future

But the move away from WMVs is only part of a sweeping modernization and tech upgrade. We are finishing up our migration from our own servers to a fully-virtual cloud solution for our application and content servers.

If that makes no sense to you, don’t worry about it; the simple version is, the site will be run with the latest technology, including video streams that get higher- or lower-res depending on your Internet connection. This should make things faster and snappier for you and make it easier for us to grow and improve.

I can’t promise you there won’t be some rockiness along the way, and some of you may have seen a little of it in the last week or so, but rest assured that when this migration is complete it will make 2015 a great year to watch porn.

Leave us a comment below or send an email via our contact us form if you have questions, concerns or words of celebration. Here’s to the future!

Best Regards,
Bob and the Whole VB Team